Insurance Hero Cookie Policy

Date: January 2, 2024

Welcome to Insurance Hero, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK. This Cookie Policy explains how we use cookies and similar technologies to recognise you when you visit our website.

It explains what these technologies are, why we use them, and your rights to control our use of them.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Insurance Hero) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”.

Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics).

The parties that set these third party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

Why Do We Use Cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons for our website to operate; we refer to these as “essential” or “strictly necessary” cookies.

Other cookies also enable us to track and target the interests of our users to enhance the experience on our website.

Third parties serve cookies through our website for advertising, analytics and other purposes. This is described in more detail below.

How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager.

The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

You may also modify your web browser controls to accept or refuse cookies. As how you can refuse cookies through your web browser controls vary from one web browser to another, you should visit your browser’s help menu for more information.

What About Other Tracking Technologies, Like Web Beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”).

These are tiny graphics files that contain a unique identifier that enables us to recognise when someone has visited our website or opened an e-mail including them.

This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns.

In many instances, these technologies rely on cookies to function correctly, so declining cookies will impair their functioning.

How Often Will You Update This Cookie Policy?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where Can I Get Further Information?

If you have any questions about our use of cookies or other technologies, please email us at compliance@insurancehero.org.uk or by post to:

Insurance Hero
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ
UK

For any compliance-related queries, please get in touch with us at compliance@insurancehero.org.uk.

You may also be interested in our Privacy Policy and GDPR Compliance Statement.

For more cookie information, please visit Information Commissioner’s Office (ICO) – Cookies and AboutCookies.org.

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This Cookie Policy is designed to be comprehensive and to clearly explain the use of cookies on the Insurance Hero website.

It includes information on what cookies are, why they are used, how users can control them, and where users can get further information.

The policy also includes relevant external links and contact information.